Frequently Asked Questions
1Once my website development is completed, what after-sales service do you offer?
We fully support any website we develop or design and are always available whenever you encounter any problems or require new enhancements. Softstarz also offers website maintenance and quality assurance.
2 Do you guarantee that my site will always be available?
Softstarz's web development service has been up 100% of the time since we started. We have the necessary backups in place to deal with the issue quickly whenever our servers have any problems in the future.
3Do you redesign existing websites?
Yes. We can redesign existing sites and retain your organization's style or give you a completely new look. Softstarz also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
4 How can I be sure you work at my project as much as you declare?
We thoroughly monitor our developers and control how much time they spend on each task down to the exact minute. We use Harvest software and Redmine to track time spent on your project.
5 Will you provide the source code?
Yes, you will get full source code.
6 What if I come to you with a product that I want to improve?
We’ll be more than happy to help you with that. Beginning with a UX Audit (if applicable) through improving your system architecture and adding new features.
7 Why should I choose Softstarz for my website?
Softstarz is an established web development company that has been delivering projects at all levels of complexity to clients across the United States. Our clients range from small businesses to large enterprises. We have developed a sophisticated style and a deep understanding of website requirements since our founding. So you should choose Soststarz for your website.